Last updated: February 15, 2026
By accessing and using this website (the "Site") or alert services provided by Patchen Technologies LLC, doing business as Jefferson County Fire Wire (the "Operator," "we," "us," or "our"), located at 1385 Sunset Rdg, Watertown, NY 13601, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree to these terms, please do not use the Site or subscribe to our alerts. Continued use of the Site or services following any modifications to these Terms constitutes your acceptance of such changes.
The content on this Site and all alerts are provided solely for general informational purposes. While the Operator makes reasonable efforts to ensure accuracy:
SMS Consent and TCPA Compliance: By subscribing to our SMS alert services, you:
No Guarantee of Service: Alert services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee:
Service Limitations: Alerts may be delayed, blocked, or fail to deliver due to:
AI SMS Assistant: Our alert service includes an AI-powered SMS assistant that processes unrecognized text messages:
Your Responsibilities: By subscribing to alerts, you acknowledge and agree that:
🚨 Important Safety Notice
Why This Matters: Our information comes from AI-processed radio transmissions and may contain errors, delays, or misunderstandings. Emergency situations change rapidly, and our service cannot keep pace with real-time developments. Only official emergency services have accurate, up-to-date information. Traveling to emergency scenes interferes with first responders and can put you and others in danger.
No Warranties Provided: To the extent permitted by law, the Site and alert services (including the AI SMS Assistant) are provided "AS IS" without any warranty of any kind, either express or implied. This means we make no guarantees about:
Your Responsibility: AI-generated responses may contain errors, misunderstandings, or inappropriate suggestions. You are responsible for verifying all information before acting on it. We do not guarantee that the AI assistant will correctly interpret your requests or execute functions as intended. Always double-check important changes (like subscription modifications) after the AI processes them.
Limited Liability: To the maximum extent permitted by law, except for gross negligence or willful misconduct, the Operator, its affiliates, officers, directors, employees, agents, and licensors will not be liable for any damages or losses arising from your use of this service.
This includes (but is not limited to):
$100 Maximum Liability Cap: In any case, our total liability to you for all damages combined shall not exceed one hundred dollars ($100.00). This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise) and even if we have been advised that such damages might occur.
Note: Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages. If you live in such a jurisdiction, some of the above limitations may not apply to you, and you may have additional rights under local law.
You agree to indemnify, defend, and hold harmless the Operator, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
Certain pages on this Site are not accessible through the home page and are provided only to users who have been granted direct access. If you have accessed such pages, you acknowledge that this content is confidential and proprietary. You agree that you will not share, distribute, or otherwise disclose any information from these restricted pages to any third party. Furthermore, you agree not to use any information from these pages to reverse-engineer, hack, modify, or otherwise cause harm to the Site or the Operator's services. Unauthorized access to restricted areas violates these Terms and may result in legal action.
Jefferson County Fire Wire is operated by Patchen Technologies LLC, a New York limited liability company, located at 1385 Sunset Rdg, Watertown, NY 13601. We are not affiliated with, endorsed by, or connected to any governmental agency, including the Jefferson County Government, fire departments, or emergency services. All data presented is provided solely for public awareness and informational purposes.
All Operator-owned content on this Site, including text, graphics, logos, icons, images, audio clips, and software, is the property of the Operator or its licensors and is protected by applicable copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site and receive alerts for personal, non-commercial purposes only. Any other use is strictly prohibited without prior written consent.
We reserve the right to terminate or suspend your access to the Site or alert services at any time, without notice, for any reason, including but not limited to:
We will attempt to notify you where reasonably possible before terminating access.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
The Operator reserves the right to modify or replace these Terms of Use at any time. It is your responsibility to review these Terms periodically for any changes. We will attempt to notify active alert subscribers of material changes via SMS where possible. Your continued use of the Site or alert services after the posting of any modifications constitutes acceptance of those changes.
These Terms of Use shall be governed by and construed in accordance with the laws of the State of New York without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Jefferson County, New York. You waive any objection to jurisdiction and venue in such courts.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and the Operator regarding your use of the Site and alert services, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and the Operator's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.